Privacy Policy

Privacy Policy for Shan Online

Introduction

Shan Online (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our internet services and visit our website, shanonlinebd.com.

Information We Collect

1. Personal Information: We collect personal information that you provide to us directly, such as your name, address, phone number, email address, and payment details.
2. Usage Information: We collect information about how you use our services, including your browsing history, data usage, IP address, and service preferences.
3. Technical Information: We collect technical information such as your device type, browser type, and operating system.

How We Use Your Information

1. Service Provision: To provide, maintain, and improve our internet services.
2. Billing and Payments: To process your payments and manage your billing account.
3. Customer Support: To respond to your inquiries and provide customer support.
4. Communication: To send you service updates, promotional offers, and other communications relevant to our services.
5. Security and Compliance: To protect against fraud, unauthorized access, and to comply with legal obligations.

Sharing Your Information

1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and customer support platforms.
2. Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

Your Choices and Rights

1. Access and Correction: You have the right to access and correct your personal information. You can do this by contacting our customer service team.
2. Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.
3. Data Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, and disclosure. However, no internet service can be completely secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site usage, and assist in our marketing efforts. You can control the use of cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Phone: 01958-424955
• Website: shanonlinebd.com
• Address: Nogorhaola, Gazipur, Sreepur, Gazipur

Thank you for trusting Shan Online with your internet service needs. We are committed to protecting your privacy and ensuring a secure online experience.